Lufthansa’s flight cancellation policy depends on the type of ticket you buy. If you cancel your ticket within 24 hours of booking and your flight is at least 7 days away, you can get a full refund with no cancellation fee. This applies to all fare types. After 24 hours, whether you can cancel and get a refund depends on your fare class. Refundable tickets can be canceled at any time before departure. You’ll get a full refund to your original payment method, usually within 7 to 15 business days. Non-refundable tickets do not allow a cash refund, but you might be given a travel credit or voucher that you can use within a year. If you don’t cancel before the flight and don’t show up, you lose the full ticket value. For Economy Class, cheap fares like Economy Light or Economy Basic are usually non-refundable. Economy Flex tickets can be canceled without a fee. In Premium Economy, only the Flex option offers free cancellation; cheaper options have cancellation fees. Business and First Class tickets offer more flexibility—many can be canceled for free or with a smaller fee, depending on the level of the ticket. If Lufthansa cancels your flight or makes a major change to your schedule, you are entitled to a full refund, even if your ticket is non-refundable. If you have a serious reason, like a medical emergency or family death, Lufthansa may refund your ticket, but you must provide documents. You can cancel your flight online through Lufthansa’s “My Bookings” page, by calling their customer service, or by contacting the travel agency you used. It’s always a good idea to check your ticket’s terms before canceling, because each fare type has different rules. Travel insurance is also helpful in case you need to cancel for unexpected reasons. |