JetBlue’s cancellation policy depends on the type of fare purchased and the timing of the cancellation. All customers are eligible for a full refund if they cancel within 24 hours of booking, provided the flight is at least seven days away; this applies to all fare types except JetBlue Vacations packages. Refundable fares can be canceled at any time before departure for a full refund to the original form of payment. If canceled after departure, the unused portion is refunded as a JetBlue Travel Bank credit, which is valid for 12 months. Non-refundable fares can be canceled before departure, with the value returned as a Travel Bank credit after deducting applicable fees. However, if not canceled before departure, the ticket value is forfeited. Blue Basic fares incur specific cancellation fees: \$100 per person for flights within the U.S., Caribbean, Mexico, and Central America, and \$200 for all other international flights. JetBlue charges a \$25 non-refundable fee per person for cancellations made over the phone, which can be avoided by canceling online through the JetBlue website. Additionally, JetBlue offers same-day confirmed flight changes for \$75 per passenger, although Blue Extra fares and Mosaic members are exempt from this fee. To cancel a JetBlue flight, customers can use the “Manage Booking” feature online or call customer service at 1-800-538-2583. It is always advisable to review the specific fare conditions of your ticket before making changes to understand potential fees and refund eligibility. |
